ChatGPT to Be Applied in Scenarios Like Smart Sales and Education丨Insights

Recently, ChatGPT, a chatbot developed by OpenAI, has gone viral, with over 100 million users using it over two months after its launch. The release of ChatGPT reignited the debate about artificial intelligence. 

ChatGPT is an AI-powered natural language processing tool that interacts with users in a conversational way. Unlike search engines that index web pages to provide information, ChatGPT generates responses based on the information it has learned from training data.

According to Gao Xinbo, a member of Chinese Association for Artificial Intelligence and president of Chongqing University of Posts and Telecommunications (CQUPT), ChatGPT is a large generative language model trained on a vast amount of data. 

Gao views ChatGPT as an improvement from the “age of search intelligence.” In the past, people had to search for information on search engines and put it together themselves. With ChatGPT, users can search for integrated answers directly, making it a more convenient and natural way to find information. 

However, Gao acknowledges that ChatGPT still has limitations. One issue is that it is not updated as frequently as search engines. It only uses pre-2021 corpus material, so users must wait for a system upgrade if they want the latest content. 

Another concern is the possible spread of misinformation. Since ChatGPT is not connected to the internet, it might make mistakes in the information it provides. OpenAI itself also notes that ChatGPT sometimes writes “plausible-sounding but incorrect or nonsensical answers.”

In 2018, iFLYTEK and CQUPT jointly established an Artificial Intelligence Institute. (Photo provided to iChongqing)

Despite these limitations, ChatGPT is a significant breakthrough in artificial intelligence, particularly in natural language processing. 

According to Gao, on the one hand, GPT is a deep learning model of text generation based on the training of available Internet data. 

Gao added this kind of artificial intelligence had been around for a long time. Still, ChatGPT’s appearance means that the development stage of artificial intelligence, from reasoning and judgment, such as face recognition and self-driving, to the generation of language, text, painting, and even chat conversation.

On the other hand, although the future application scenarios of the artificial intelligence generated content (AIGC) technology represented by ChatGPT remain to be seen, as things stand at present, this may be the first to be applied in areas such as smart sales and smart education.

In Gao’s view, it is only a matter of time before this wind of ChatGPT blows to Chongqing.

“Chongqing has rich soil for artificial intelligence research and application, and for now, our judgment, recognition technology level, and application promotion has basically been in line with international standards,” he said.